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About Port Valet Onboard Airline Check-In

With Port Valet, check-in your luggage for your flight at the end of your cruise to avoid waiting in lines at disembarkation and at the airport. Plus you can enjoy Seattle luggage-free! Receive your airline boarding pass(es) and luggage tags in your stateroom the night before your flight, tag your luggage and leave your bags outside your stateroom door. We will take care of the rest!

Your checked luggage will be transported to your airline the next morning and the next time you will see your luggage is at the baggage carousel at your final destination airport. How it works

*Participating airlines and departure times vary.

*Enroll in the service online up until the evening of the 1st day of your cruise at 8:00 PM.

*This service is free for all passengers flying out of Seattle and is generously provided by the Port of Seattle for all cruise passengers on flights leaving after 12 pm on disembarkation day and before 2 am the following day.

*Airline-assessed baggage fees will be applied to guest's onboard account when applicable as per your airlines rules.

FAQs

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FAQs

Port Valet

Do I still have to retrieve my luggage in the cruise terminal after disembarking from the ship?
No, your luggage will be taken directly from your stateroom to your final destination. Due to local custom regulations, you will disembark the ship in the first disembarkation group. You are free of your luggage until you arrive at your final destination.

I am flying to an international destination; can I still participate in the program?
Yes, we are now offering Onboard Airline Check-In for international flights of the participating airlines, with the exception of Delta Airlines. May vary by port.

Is there a fee for this service?
The Port of Seattle is pleased to offer complimentary luggage transfer from the ship to your airline at the end of your cruise. However, you will still be responsible for any applicable airline baggage fees.

The airline charged fees for my luggage on my inbound flight, do I still have to pay extra baggage fees on the return flight?
Yes, you are still responsible for all applicable airline fees.

If my bag is overweight will I be charged?
Please ensure any checked bags do not weight more than 50 lbs. As an exemption for this onboard check in service, no overweight charges apply. Nonetheless, we recommend any checked bags not to exceed the maximum 50 lbs. weight limit.

Will I receive my boarding passes while onboard the ship?
Yes, you will receive your boarding passes and preliminary airline luggage tags to place on your baggage while on the ship. These documents will be delivered to your stateroom the last night of your cruise.

Are you able to reassign my seats?
Unfortunately, we are not able to assign seats. This will need to be done at the airport. Once you're through security you can go to the airline gate agent to reassign your seat.

My wife and I are not seated next to each other on our flight. Can you please change this?
We apologize, but the seats are assigned by the airlines. Once you're checked in, your boarding pass reflects what was in the airline system. This will need to be dealt with at the airport. Once you're through security, proceed to the airline gate agent and ask to have seats reassigned.

Once I get to the airport what do I need to do?
Since you are already checked-in for your flight, you can proceed directly to the security check point. There is no need to wait in line at the ticket counter.

I registered for Port Valet and was told I could not participate, is my reservation still confirmed?
You are still confirmed on your flight and everything with your reservation is fine. Unfortunately, on rare occasions, guests are asked by the airline to proceed to the airport for check-in.

Does the service include passenger transportation to the airport?
No, the service is solely for your luggage and boarding passes. You can purchase an airport transfer onboard the ship or take a taxi waiting outside the terminal.

I forgot to add my frequent flyer number can you do that for me?
Unfortunately, we are unable to add frequent flyer numbers to your reservation, but you can still add it upon arrival at the airport. Simply ask an airline agent at your gate and they will be happy to do it for you.

Terms and Conditions

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SP Plus Corporation Terms of Use

Last revised as of January 21, 2020

Welcome. These Terms of Use ("Terms") apply to the use of all websites and mobile apps (each a "Site" and collectively, the "Sites") that are owned and/or operated by SP Plus Corporation, a Delaware corporation ("SP+"), or by third parties authorized to act on behalf of SP+. SP+ values your interest in its services and appreciates your visit to its Sites.

These Terms do not apply to any website owned and/or operated by or on behalf of any third party even if we provide a link to such website on one of our Sites. Please refer to the terms of use of any such third-party websites for information regarding the terms and conditions of your use of such websites.

When we refer to "we," "us," or "our," we mean SP+ or the specific division, subsidiary, or affiliate that operates the Site, provides its content, or processes information received through it, each as appropriate and applicable.

When we refer to "you" or "your," we mean the person accessing the Site. If the person accessing the Site acts on behalf of, or for the purposes of, another person, including a business or other organization, "you" or "your" also means that other person, including a business organization.

User Access

SP+ makes this Site available subject to the following terms and conditions and all applicable laws. By accessing, browsing or otherwise using this Site, you acknowledge that you, the individual user of this Site, have read, understood and agree to be legally bound by these Terms, and to comply with all applicable laws and regulations, without limitation or qualification, and further acknowledge that you have the authority and do hereby legally bind the other person or business entity, if any, to which you serve as an agent, independent contractor or employee thereof to the same Terms, without limitation or qualification. These Terms shall take effect immediately on your first use of the Site. If you do not agree to the Terms, you are not authorized to access, browse or otherwise use the Sites.

SP+, at its sole discretion, reserves the right to alter or change these Terms at any time. Any modifications will become effective when posted on this Site. By using the Sites after any changes in these Terms, you agree to be legally bound by the Terms as amended. Therefore, you should frequently revisit this page to determine the present terms and conditions to which you are legally bound.

SP+ may terminate your right to use this Site or the Sites with or without cause, at any time, effective immediately. In the event of any such termination, the restrictions on your use of the material on this Site shall survive such termination, and you agree to be bound by those terms.

Intellectual Property and Restrictions On Use Of Information and Content

All information and content provided on the Sites (collectively, "Content"), whether explicitly marked or not, are the property of SP+, its subsidiaries, affiliated companies or joint venture partners, or others, and are subject to U.S. and international copyright laws. The Content includes, but is not limited to, the text, graphics, image, video, audio, animation, software, their related files and their arrangement on the Sites.

All trademarks, servicemarks, logos, model and brand names, emblems and protectable trade dress elements (collectively, "Marks"), whether explicitly marked or not, used on the Sites are owned by SP+, its subsidiaries, affiliated companies or joint venture partners, or others. Marks, are subject to U.S. (federal and state) and international trademark laws.

You may not copy, reproduce, download, upload, post, broadcast, transmit, distribute, publish, republish, or otherwise use any Content or Marks provided on the Sites in any form or by any means, or by any information storage or retrieval system for any commercial use without the express written permission of SP+. You may, however, copy, print or otherwise use the Content or Marks provided on the Sites provided that the use is for your personal or internal business use only and further provided that you: (1) maintain all copyright and other intellectual property notices together and intact with any Content or Marks; (2) do not modify or otherwise alter any Content or Marks; and (3) do not expressly or implicitly suggest an association with any services, product, brands or affiliates through the use of any Content or Marks. Other use of any Content or Marks, except as specifically permitted in these Terms or in a written instrument signed by SP+ is strictly prohibited.

Nothing contained in this Site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of SP+ or any third party.

Any use of the Content or Marks provided on the Sites that does not comport with the above Terms shall be an unauthorized use and may subject you to civil and criminal penalties as provided by applicable U.S. and international intellectual property laws.

Online Parking Payment Service

Certain Sites contain features (the "Online Payment Service") that permit you to pay for your parking privileges at certain parking facilities operated by SP+ as required under any applicable parking contract between you and SP+, including these Terms (your "Parking Contract"). By registering a user name, a password and an account, or by using the Online Payment Service, you represent that you are the SP+ customer of record, or have legal authority to act on that person's or business' behalf, for the account you enrolled on the Site.

With the authorization you provide through the Site or through the Online Payment Service ("Authorization"), your credit card will be charged or the bank account you have designated will be debited (either via one of the debit card networks by using your debit card or via the Automated Clearing House electronic payment system). You may schedule either one-time or recurring monthly payments for monthly parking plans, in addition to one-time payments for on-demand parking services. Pursuant to the Authorization, your credit card will be charged or your bank account will be debited to make payment to SP+. Each time you use the Online Payment Service you agree that SP+ is authorized to process your payment and facilitate the charging of your credit card or debiting your bank account for the amount of your parking fee and any other applicable fees that you have agreed to pay. You agree not to make a payment that exceeds your limits on your payment card account, transfer limits, or the balance of your bank account. Your agreement with your payment card issuer or financial institution where you have your bank account governs the use of your payment card or bank account, as applicable, and you must refer to that agreement to ascertain your rights and liabilities as a cardholder or account holder.

If SP+ is unable to debit or charge the specified bank account or credit card for any reason, you shall immediately pay your parking bill using another payment method. If any debit or charge is returned unpaid by your financial institution or payment card issuer, SP+ may charge, and you agree to pay, a returned payment fee permitted under applicable law. Notwithstanding that you have subscribed to use the Online Payment Service, you continue to be responsible under your Parking Contract to pay all amounts due on or before the date they are due, and SP+ may terminate your account and/or seek all remedies available to it under the Parking Contract or applicable law if you fail to pay such amounts when due for any reason. It is your sole responsibility to pay your account on time to avoid late fees, collection activities, or suspension of parking privileges. If, in good faith, you dispute any fees, collection activities or suspension of parking privileges, you must provide us written notice of the dispute within thirty (30) days of such action. SP+ is not liable for your failure to pay your account on time for any reason including, without limitation, due to interruption or unavailability of the Sites or the Online Payment Service.

You represent and warrant to SP+ that you are the owner or the authorized agent for the owner of the bank account or credit/debit card used in each Authorization and that debits and charges made in accordance with these Terms will not be disputed. It is your responsibility to ensure that you are entering valid bank account or credit/debit card information as your payment source. If you have scheduled recurring payments for a monthly parking plan and (i) your payment source changes for any reason or (ii) you desire to change or delete the bank account or credit/debit card information used as your payment source or (iii) you desire to stop recurring payments, you must promptly notify SP+ of those changes by either using the applicable edit functions available in the Online Payment Service or contacting SP+ at customercare@spplus.com. Payments initiated under the Online Payment Service will continue to be processed against your payment source until that information is changed as provided herein.

International Use

SP+ makes no representation that materials on the Sites are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access the Sites from other locations do so on their own initiative and are responsible for compliance with local laws.

Additional Terms

These Terms expressly include any and all additional terms and conditions that are set forth in any of the Sites, including but not limited to any such terms and conditions that are specified in posted agreements and frequently asked questions listings. To the extent any of these Terms are in conflict with any terms and conditions set forth in any of the Sites, the terms and conditions set forth in the Sites shall control with respect to the particular Site to which the terms and conditions are posted.

If applicable, you agree to honor and abide by the terms and conditions of any parking facilities or transportation vehicles that you access as a result of any purchases made through any of our Sites.

Disclaimers

You use this Site and the products and services offered on this site at your own risk. All information and content and all products and services offered through this site, including content provided by third party advertisers and sponsors and parking permits for third party venues and facilities, on this Site are provided "as is" without any express or implied warranty or representation of any kind including, without limitation, any implied warranties of merchantability, fitness for a particular purchase, title or non-infringement.

In no event will SP+, its subsidiaries, divisions, affiliated companies or joint venture partners be liable to any party for any direct, indirect, special or other consequential damages arising out of or related to your use of this site or any of the products or services offered through this site, or any other hyperlinked site including, without limitation, any lost revenues, lost profits, loss of prospective economic advantage, business interruption, loss of programs or other data on your handling system or otherwise arising out of the use, misuse of or inability to use this Site or the information, content documents or software thereof, even if SP+, its subsidiaries, divisions, affiliated companies or joint venture partners are advised of the possibility of such damages or for any claim by a third party. Your sole and exclusive remedy against SP+ is to discontinue use of the Sites and to discontinue the use of products and services offered on the Sites.

Without limiting the above disclaimers, SP+, its subsidiaries, affiliated companies and joint venture partners: (1) make no warranties or representations whatsoever concerning this Site or any other website, the access to, or the availability or use of, this Site or any other website, the information and content from whatever source posted on or referred to in this Site or any other website or the accuracy, completeness or timeliness of such information or content; (2) do not warrant or represent that your access to, or use of, this Site or any other website will be uninterrupted or free of errors or omissions, that defects will be corrected, or that this Site or any other website is, or the information or content from whatever source available for use or downloading are, free of computer viruses, worms, Trojan horses or other harmful components; (3) do not represent or warrant that any services or products listed on, or accessed through, this Site will be available for purchase or not withdrawn at any time and makes no representation or warranty of any kind whatsoever concerning such products or services; and (4) do not represent or warrant the accuracy, functionality, specifications or any other aspect of items from whatever source posted or accessed through this Site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

This Site may use links to other websites as a convenience to you so that reference material, SP+-related subjects, and other pertinent material are easily accessible. Linked and referenced websites may not be operated, controlled, or maintained by SP+. Links and references to other websites, including any SP+-affiliated entity, do not constitute sponsorship, endorsement, or approval by SP+ of the information, content, policies, or practices of such linked or referenced websites. SP+, its subsidiaries, affiliated companies, and joint venture partners do not accept any responsibilities for any information or content, availability, policies, practices, or any use of such websites. You access, browse, and use such websites at your own risk.

SP+ has no obligation to update any information or content on this Site. Accordingly, SP+, its subsidiaries, affiliated companies, and joint venture partners assume no responsibility regarding the accuracy of the information or content provided on the Site. Any use of the information or content provided on this Site is done so at your own risk.

You are solely responsible for determining your own safety and the safety of your vehicle and its contents at any parking location provided to you through use of this Site. We are not responsible for damage to or loss of your vehicle or any of its contents or for any personal injury in any circumstance, including, but not limited to: weather, fire, or any other Act of God; mechanical defects or accidents; or criminal activity of any kind, including theft. You park at your own risk and will have no recourse against us or have any cause of action against us in connection with any parking at any parking location provided to you through use of this Site.

Privacy Policy

These Terms include the terms and conditions of SP+'s Privacy Policy. Accordingly, by using this Site, you affirmatively acknowledge that you have read, understood, and agree to be legally bound by the terms and conditions of SP+'s Privacy Policy.

Miscellaneous

You warrant to SP+ that you will not attempt to gain unauthorized access to any services offered by SP+ or computer systems or networks connected to any SP+ server through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available by SP+. When using this Site you agree not to pretend to be someone else or spoof their identity.

You agree to defend, indemnify, save and hold harmless SP+, its subsidiaries, affiliated companies, joint venture partners, licensees, and their respective directors, officers, employees, and agents from and against all liabilities, claims, damages, and expenses, including reasonable attorneys' fees as incurred, arising out of your use of this Site including any violation or alleged violation of these Terms, and any losses or claims arising out of your use of any services you may have obtained on one of our Sites (e.g., parking permits, transportation services, etc.).

SP+ controls its Sites (excluding linked sites) from its headquarters in Chicago, Illinois, United States of America and makes no representation that any content contained in the Sites is appropriate or available for use in other locations. Accessing this Site in locations where the use of such content is illegal is prohibited.

By accessing this Site you agree that the statutes and laws of the State of Illinois, notwithstanding any principles of conflicts of law, will apply to all matters relating to use of this Site, or any dispute between us relating to this Site or your use of our products or services.

If any part of these Terms is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles herein are for convenience only and have no legal or contractual effect.

We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of these Terms to arbitrate, shall be determined by binding arbitration in the State of Illinois, in the county of Cook. The arbitration will be governed by the AAA's Commercial Arbitration Rules ("AAA Rules"), and will be administered by the AAA. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

All commercial claims between us, whether subject to arbitration or not, will be governed by Illinois law, excluding Illinois' conflict of laws rules.

If a commercial claim between you and us is not subject to arbitration, you agree that the claim must be resolved exclusively in the U.S. District Court for the Northern District of Illinois or a state court located in Cook County, Illinois and that you submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim.

By using this Site, you further agree that you will not use this Site or any materials available thereon for any unlawful activity, or use it in any way that would violate any of these Terms.

When applicable, you further agree, as a condition of using this Site, to ensure that all of your agents, employees, and independent contractors adhere to these Terms.

© SP Plus Corporation. All rights reserved.

Privacy Policy

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SP Plus Corporation Privacy Policy

SP Plus Corporation Privacy Policy

Last revised - June 29, 2020

This Privacy Policy only applies to use of, transactions made, Personal Information and data gathered on websites and mobile apps that are owned and/or operated by, or by authorized third parties on behalf of, SP Plus Corporation (each a "Site", and collectively the "Sites"), or by any of the other means described in this Privacy Policy. If you have arrived at this Privacy Policy by "clicking" on an authorized link from a Site, then this Privacy Policy applies to such Site.

This Privacy Policy does not apply to any website owned and/or operated by or on behalf of any third party even if we provide a link to such website on one of our Sites.

When we refer to "we," "us," or "our," we mean SP Plus Corporation, a Delaware corporation, or the specific division, subsidiary, or affiliate that operates the Site, provides its content, or processes information received through it, each as appropriate and applicable.

When we refer to "you" or "your," we mean the person accessing the Site. If the person accessing the Site acts on behalf of, or for the purposes of, another person, including a business or other organization, "you" or "your" also means that other person, including a business organization.

We created this Privacy Policy to help you understand how we collect Personal Information, what information we collect, how we use it, the steps we take to safeguard it, and the choices you have regarding how it may be used and disclosed. Please note that we do not necessarily collect all of the Personal Information described in this Privacy Policy for all users or engage in all of the means of collecting or using Personal Information we describe. No description of any type of information, means of collecting Personal Information, or use of information will require us to collect any particular Personal Information, make any particular use of any Personal Information, or offer any particular functionality.

This Privacy Policy does not apply to any other website or offline point of contact between us and you. This Privacy Policy does not cover information we collect by means other than the Sites. If you have any questions about how we use information collected by means other than the Sites, you should inquire at or before the time you give such information to us.

Please review this Privacy Policy periodically as we may update it from time to time. Each time you visit the Sites or provide us with Personal Information, you are accepting the practices described in this Privacy Policy at that time.

Note that this Privacy Policy contains several important exceptions. Please read the entire Privacy Policy to be sure that you understand these exceptions.

Information Ownership

We, or the entity on whose behalf we operate a Site, own the information collected through the Sites.

Information We Collect From You

In order to operate the Sites and provide you with information, products and services that may be requested by or of interest to you, we may collect and retain "Personal Information" which means information that could be used to contact you such as full name, postal address, phone number, email address, and license plate number(s), information you provide to pay for our services such as your credit and debit card numbers, bank or financial institution account numbers, billing address, purchase history information about the services your purchase when using the Sites, the services that you use or purchase on the Sites such as the type of parking permit you purchase, the location of the facility, the type of your vehicle, and your destination or venue if provided.

Your IP Address

Each time you visit the Site(s), we automatically collect your internet protocol (IP) address and the web page from which you came. We use your IP address to administer and optimize the Sites for you and diagnose problems with the Sites. We may also supplement your IP address with anonymous Site traffic information that's collected automatically when you visit the Site(s), plus with information acquired from our joint marketing partners, from third parties, and from our affiliated companies.

Cookies

We may use "cookies" in connection with operation of the Sites. A cookie is a piece of data stored on the computer that runs an Internet browser and is commonly used to store information about a consumer's online activities, including information such as the content or advertisements that a consumer views or the pages a consumer visits within a particular website. It can contain information about you, your computer, your browser, your session, the websites you visit, and other information about you or others who use, or have used, the computer or browser you use to access the Internet. Cookies are used for record-keeping purposes: the stored information can be retrieved by our website server when you return to the Site(s). This allows us to personalize or regulate the use of the Sites, and also permits us to automate the access and data-entry functions of the Sites (e.g., login information), to store online ordering information for purchases you may make while visiting the Site(s), and to tailor the appearance or presentation of the Site(s) to your preferences or interests. The cookies we use, if any, are not linked to any Personal Information while using the Sites unless: (i) you have given us permission to link such Personal Information to one or more cookies or (ii) you login or register with the Site. You give us that permission any time you register on the Sites or place an order through the Sites.

We use cookies as a convenience feature to save you time, to understand how the Sites are used, and to improve the content and offerings on the Sites. For example, we may use cookies to personalize your experience at the Site(s) or recall your specific information on subsequent visits (e.g. to recognize you by name when you return to the Site(s)). We also may use cookies to offer you products, programs or services and targeted advertising. You can opt to have your browser reject cookies. Most or all browsers permit you to disable or reject cookies. You can do this by setting the preferences in the browser. Use the "help" feature of your browser to obtain more information about refusing cookies. If you set the browser you use to reject cookies, you may not be able to access the Sites, use the full functionality of the Sites, or it may take additional time to utilize such functionality. If you opt to reject cookies, you may need to sign in with us each time you visit the Site(s).

Companies that advertise on the Sites (and their agents), one or more of the organizations with which we do business, or to which we provide links from the Sites, might use their own cookies. We have no control over such organizations' uses of cookies and users should review the privacy policies of such organizations to determine the uses such organizations make of cookies. This Privacy Policy does not cover how these companies use their cookies.

Log Files

We or our hosting provider may collect traffic information from visitors for statistical analysis and Site improvement. When you access the Site(s), we or our hosting provider may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We or our hosting provider use this information to analyze trends, administer sites, track users' movements in the aggregate, and gather demographic information for aggregate use. Our hosting provider and we may review this information to understand overall trends and to determine what kinds of content are popular and useful to users.

Information Other Websites Collect From You

The Sites may contain links to other websites operated by other parties whose practices may be different than ours. When you click on these links and visit these other websites, you need to be aware that we do not control these other websites or these other websites' business practices, and that this Privacy Policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Sites. You should check the other websites' privacy notices since we have no control over information that is submitted to or collected by them. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

How We Use and Share Personal Information

We use your Personal Information to help us perform transactions, to deliver the services you have requested, to contact you when necessary in connection with events for which you purchased a parking permit(s) on the Sites (including event confirmations, changes, cancellations, and updates in general), to provide you with account login credentials, and to send you information, offers and other promotional materials from us and selected third parties. We may additionally use your Personal Information to aggregate, perform analysis, determine consumer trends, data-mine or otherwise improve the services that we provide. We may also share anonymized, aggregated information derived from Personal Information with advertisers and other third parties.

We use any financial information you provide as part of your Personal Information to process your order, check your qualifications, bill you for products and services, and enable you to participate in discount, automated billing, and similar programs. By making a purchase, or engaging in any other kind of activity that uses financial information on the Sites, you consent to our providing your Personal Information to our service providers and to such third parties as we determine necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the transaction.

Depending on the circumstances of our arrangements, we may share your Personal Information with applicable third parties to facilitate parking or support services related to your transaction.. Any of these third parties are authorized to use your Personal Information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control. When we provide Personal Information pertaining to a transaction, we may also provide payment information pertaining to that transaction, such as amount of money paid or types of payment methods used.

If you participate in a contest, promotion, or survey offered by us (whether online, over the phone, or by mail), we may use your Personal Information to manage your entry in such promotion, to notify you if you are a winner, or to fulfill promotional obligations.

Note that by purchasing, or making reservations for, products or services, electing to receive communications (such as emails) or electing to participate in, or register for, contests, promotions, or other programs (such as discount or rewards programs), from third parties on the Sites, those third parties may use your Personal Information in accordance with their own privacy policies.

E-mails

We may use your e-mail address to notify you about the status of your order (if you have placed one), provide customer service information, or answer your questions and requests. We may also occasionally send you e-mail updates, notifications, or other promotional information about our products and services or about the products and services of our affiliated companies or trusted third party partners. We may share your e-mail address with our affiliated companies to enable them to send you emails directly regarding their products and services, sales and other promotions. We include information in each commercial email that allows you to stop receiving future communications.

Telephone Contact

If you provide us with your phone number, you may receive telephone contact from us for customer service communications, such as to ask you about your order, if you have placed one. If you call our customer service toll-free number, we may ask you for Personal Information, depending on the nature of your request, to assist us in responding to your requests and questions. We may retain this information for business and marketing purposes and to help us with future orders and requests from you.

We may occasionally use your phone number to contact you with updates, sales notifications, or other promotional information about our products and services or those of our affiliated companies or trusted third party partners in which you may be interested. We may also make your Personal Information available to our affiliated companies and our other trusted third party partners to enable them to contact you directly with their promotional information, such as information about their products and services, sales and other promotions.

Authorized Third Parties

We may contract with some third parties to monitor certain pages of the Sites for the purpose of reporting traffic, as well as to serve offers and advertisements that may be of interest to you. Where authorized by us, these third parties may use cookies and/or other monitoring technologies to compile information about visitors to the Sites.

Transfer of Business Assets

We consider the Personal Information that you provide to us to be a business asset. Consequently, your Personal Information may be shared with a third party and may be included among transferred assets if we, any or all of our subsidiaries or affiliates, or any of our or their assets is ever acquired by a third party. By continuing to use the Site(s), you consent to your Personal Information being transferred in any such transaction.

Disclosure of Personal Information for Legal and Other Purposes

We may also disclose Personal Information that you have provided when we determine that such disclosure is necessary to comply with law, required in connection with a legal proceeding, to cooperate with law enforcement, or to protect the interests or safety of our company or other visitors to the Sites or users of services or products provided by us. We may also disclose Personal Information that you have provided to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control.

Clickstream Data

As you use the Internet, a trail of electronic information is left at each website you visit. This information, sometimes referred to as "clickstream data," can be collected and stored by a website's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Site(s). We may use clickstream data as a form of non-personally identifiable information to anonymously determine how much time visitors spend on each page of the Site(s), how visitors navigate throughout the Site(s) and how we may tailor our web pages to better meet the needs of visitors.

Supplementation of Information

We may supplement the Personal Information we receive from you with other information we receive from third party sources or clearinghouses. Thus, Personal Information we obtain through the Sites may be intermingled with and used in conjunction with information obtained through sources other than the Sites, including both offline and online sources.

Our Security Precautions; Geographic Location of Information

No website is 100% secure. You can usually tell whether encryption is being used by noting the "locked" or other status indicator on the browser you are using. If the browser you are using does not indicate that the session is secure (e.g. by displaying a lock, a key or similar icon), you should assume that the connection is not secure and that third parties will receive the information shared by you and us during that part of the session.

Your Personal Information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

International Users

The Sites are provided for the provision of products and services in the United States. If you are visiting the Sites from outside of the United States, your connection may be through and to servers located in the United States, your registration, entries and orders placed through the Sites may be fully processed in and from the United States and all information you provide may be processed and maintained in our web servers and internal systems located within the United States. By using any of the Sites, you authorize the export of Personal Information to the United States and its storage and use as specified above when you provide such information to us. This Privacy Policy and our legal obligations are subject to the laws of the State of Illinois and the United States, regardless of the location of any user. Any claims or complaints must be filed in the United States in the State of Illinois, City of Chicago.

Changes to This Privacy Policy

We reserve the right to change, modify, or update this Privacy Policy at any time without notice. We indicate the date of the current Privacy Policy above, so you know when it was last updated. Continued use of the Site(s) after any such revision or modification constitutes your acceptance of this Privacy Policy as so revised or modified.

If we decide to change this Privacy Policy, we will post the changes on one or more Sites and/or other places we deem appropriate.

BY USING THE SITE(S), YOU AGREE TO THIS CHANGE PROCEDURE.

Correcting or Updating Personal Information

If your Personal Information changes or you have reason to believe that your Personal Information as we maintain it is incorrect and you are unable to change your Personal Information by logging into your account, you may contact us through the "Contact Us" form click here, and we shall attempt to accommodate all reasonable requests for such changes.

Choice/Opt-out

If you no longer wish to receive promotional materials or have your Personal Information provided to third parties, you may modify your account settings. It may take up to ten (10) business days for this request to be processed. If you opt not to receive such communications or allow us to share your information and then give your Personal Information to us again using the Sites or under other circumstances that permit us to use your information, we will regard your opt-out as rescinded. Also, please note that users may not necessarily opt out of receiving all communications from us or opt out of sharing certain Personal Information with third parties, as specified as being necessary in various potions of this Privacy Policy.

You may additionally opt-out of receiving email communications by using the opt-out instructions included in an email you may receive from us.

Please note that changing or deleting your Personal Information through the Sites, or otherwise opting-out of receipt of email communications from us and third parties (other than Event Partners) will only change or delete the data in our database for purposes of transacting future business on the Sites and for managing future communications from us and third parties. These changes and deletions will not change or delete:

a) Personal Information already collected as part of a particular permit purchase in our transactions database which may be shared with our Event Partners regardless of your email preferences; or

b) Personal Information that we may have already forwarded to Event Partners, credit card companies or any other third parties, all as provided above in this Privacy Policy.

If you have any questions or concerns about this Privacy Policy, the practices of the Sites, or your dealings with the Site(s), you can contact us at Privacy@spplus.com. You can also send us mail to:

Privacy Officer

SP Plus Corporation

Attn: Legal Department

200 East Randolph Street, Suite 7700

Chicago, IL 60601

For our California Consumer Privacy Act - Applicant & Employee Privacy Policy please click here.

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Port Valet


1. Enroll in Port Valet online before you depart for your cruise or while onboard.

2. You will receive your boarding pass and luggage tags the night before the ship's arrival back into port.

3. Place the luggage tags on your bags and then place them outside your stateroom door.

4. The morning of the ship's arrival, you will disembark the ship, and you will go through customs with your carry-on items only. At the airport you will skip the check-in lines and go directly through airport security to your departure gate.

5. When your flight arrives at its destination, pick your luggage up at your flight's baggage claim carousel.

If you would like to have your checked luggage picked up at the airport delivered to your home or hotel once you have arrived at your final destination, please place your order with Bags VIP Luggage Delivery at maketraveleasier.com

*Participating airlines and flight departure times vary. Sign up and enter your airline and departure time to determine if you qualify for this service